Has my ticket been successfully processed?
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Has my ticket been successfully processed?

How do I check if my participation is successfully processed?

 

- Login to your My ELS account with your e-mail address and your password.

- Click on the lottery of your choice in the left menu.

- Status "in process", your ticket is processed.

- Did you receive an order confirmation? (successful transaction immediately after completion)

- After you have received your order confirmation, the ticket will appear online up to 30 minutes before the upcoming draw.

 

If you see the status "pending" after you have successfully completed the payment / checkout but do not receive order confirmation, please contact our customer service.