Top 5 | Frequently asked Questions
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Top 5 | Frequently asked Questions

Closing time
The closing time for processing your tickets depends on the lottery you have cho... more
Password incorrect of forgotten?
If you have lost your password or perhaps forgotten it, click on the link below:... more
What are the costs per lottery ticket?
What are the entry fees for participations through direct payments? German... more
How do i know if i have won?
Immediately after the official draw * the results are published on the website o... more
Why didn't i receive a order confirmation?
Pay attention! It may take a while before you receive this e-mail. Sometimes the... more